Shipping Information
Seller Designated Courier : post delivery service
Return shipping cost : 2,500 won one way (5,000 won charged if the first delivery is free)
Exchange shipping fee : 5,000 won
where to send : 9th floor, West Building, N-dong, 82, Beonyeong-ro, Gunpo-si, Gyeonggi-do (Korea Logistics Co., Ltd.)
Exchange/Return
Request period according to the reason for return/exchange
In the case of a product defect, within 3 months of receipt of the product or within 30 days from the date of knowing the fact that it is different from the indication/advertisement (the seller bears the return shipping cost)
Non-return/exchange is not allowed after either one
Buyer is simple change of mind within 7 days of receipt of the product (Buyer bears the return shipping cost)
Reasons for non-return/exchange
1. If the return request period has expired
2. In case the product is lost or damaged due to the buyer is responsibility (however, except for the case where the packaging is damaged to check the contents of the product)
3. In case the value of the product is significantly lost due to damage to the packaging due to the buyer is responsibility (e.g., food, cosmetics, perfumes, music records, etc.)
4. When the value of the product has significantly decreased due to the purchaser is use or partial consumption (in the case of clothing with a label off or a luxury store product with a tag off)
5. In case the value of the product has significantly decreased to the extent that resale is difficult due to the passage of time
6. In the case of custom-made products that go into production according to the customer is request (if irreversible damage is expected to the seller and written consent is obtained that it is impossible to exercise the right to withdraw subscription in such a plan)
7. If the packaging of the product that can be reproduced is damaged (when opening the packaging in the case of CD/DVD/GAME/Book)
